Retail & Service vs Utilities & Energy
How does Retail & Service compare to Utilities & Energy on AI displacement risk? Retail & Service averages 40.8/100 (median 42.5, mode 45) across 249 assessed roles, while Utilities & Energy averages 50.6/100 (median 52.3, mode 54) across 110 roles. Explore the zone distributions, specialisms, and individual roles below.
Retail & Service
40.8
/100
Mean40.8
Median42.5
Mode45
249 roles assessed
78
133
38
Green 78
Yellow 133
Red 38
Specialisms
| Specialism | Avg Score | Roles |
|---|---|---|
| Personal Care | 51.6 | 53 |
| Hospitality | 42.3 | 92 |
| Food Service | 42.2 | 59 |
| Retail | 32.3 | 57 |
| Customer Service | 25.0 | 19 |
Safest Roles
Utilities & Energy
50.6
/100
Mean50.6
Median52.3
Mode54
110 roles assessed
66
39
5
Green 66
Yellow 39
Red 5
Specialisms
| Specialism | Avg Score | Roles |
|---|---|---|
| Telecommunications | 54.9 | 19 |
| Power Generation | 54.8 | 37 |
| Water & Wastewater | 54.0 | 18 |
| Refining & Gas Processing | 44.1 | 5 |
| Mining Operations | 42.8 | 5 |
| Drilling & Extraction | 42.1 | 26 |
Safest Roles
Frequently Asked Questions
Which domain is safer from AI — Retail & Service or Utilities & Energy?
Utilities & Energy averages 50.6/100 across 110 roles, while Retail & Service averages 40.8/100 across 249 roles — a 9.8-point gap. Utilities & Energy has more roles in the Green Zone, making it the safer domain overall.
How many roles are in Retail & Service vs Utilities & Energy?
Retail & Service covers 249 assessed roles and Utilities & Energy covers 110 roles. Each role is individually scored on the AI Job Resistance Index across five dimensions including Task Resistance, Evidence, Barriers, Protective Principles, and AI Growth Correlation.
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