Business & Operations vs Retail & Service
How does Business & Operations compare to Retail & Service on AI displacement risk? Business & Operations averages 29.6/100 (median 28.1, mode 26) across 324 assessed roles, while Retail & Service averages 40.8/100 (median 42.5, mode 45) across 249 roles. Explore the zone distributions, specialisms, and individual roles below.
Business & Operations
29.6
/100
Mean29.6
Median28.1
Mode26
324 roles assessed
35
171
118
Green 35
Yellow 171
Red 118
Specialisms
| Specialism | Avg Score | Roles |
|---|---|---|
| Executive Leadership | 59.2 | 19 |
| Consulting | 35.9 | 25 |
| HR & People | 34.4 | 30 |
| Operations Management | 31.7 | 47 |
| Project & Product Management | 30.8 | 16 |
| Sales | 30.2 | 45 |
| Insurance | 29.9 | 17 |
| Procurement | 29.5 | 20 |
| Finance & Accounting | 28.6 | 90 |
| Investment & Securities | 27.9 | 25 |
| Marketing | 26.5 | 27 |
| Banking & Lending | 23.5 | 22 |
| Admin & Office | 10.1 | 35 |
Safest Roles
Most At-Risk Roles
Retail & Service
40.8
/100
Mean40.8
Median42.5
Mode45
249 roles assessed
78
133
38
Green 78
Yellow 133
Red 38
Specialisms
| Specialism | Avg Score | Roles |
|---|---|---|
| Personal Care | 51.6 | 53 |
| Hospitality | 42.3 | 92 |
| Food Service | 42.2 | 59 |
| Retail | 32.3 | 57 |
| Customer Service | 25.0 | 19 |
Safest Roles
Frequently Asked Questions
Which domain is safer from AI — Business & Operations or Retail & Service?
Retail & Service averages 40.8/100 across 249 roles, while Business & Operations averages 29.6/100 across 324 roles — a 11.3-point gap. Retail & Service has more roles in the Green Zone, making it the safer domain overall.
How many roles are in Business & Operations vs Retail & Service?
Business & Operations covers 324 assessed roles and Retail & Service covers 249 roles. Each role is individually scored on the AI Job Resistance Index across five dimensions including Task Resistance, Evidence, Barriers, Protective Principles, and AI Growth Correlation.
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